At Jet Tech, we value our US customers and are committed to providing a smooth and transparent shopping experience. This policy outlines how shipping to the United States is handled, including delivery times, costs, and responsibilities.
Shipping Costs
All US orders are shipped from our warehouse in Utah. Shipping costs are calculated at checkout based on your delivery address and order value, so the price you see at checkout is the final price you pay. This approach ensures:
- No surprise charges from customs or carriers upon delivery.
- Free shipping on eligible orders to Mainland USA.
- A faster, more predictable delivery process.
Orders to Outlying Islands (including Hawaii, Puerto Rico, US Virgin Islands, Guam, Northern Mariana Islands and Marshall Islands) and Armed Forces addresses (APO/FPO) are subject to a flat shipping rate and a minimum order value.
Shipping Method
All orders to the United States are shipped with a single trusted courier partner, selected to provide reliable service and tracking for every order.
Delivery Timeframes
Orders are dispatched from our Utah warehouse, and estimated delivery times are shown at checkout. Please note that delivery times may vary depending on your location and peak shipping periods. We will always provide tracking details so you can monitor the progress of your order.
Order Processing
Orders are processed promptly to ensure fast dispatch. Customers will receive a shipping confirmation email with tracking information once their order has left our facility. Our courier partner will provide updates directly as your order moves through transit. If an item sells out after you order, it will remain on back order at our US warehouse and our team will contact you with an update.
Important Information
- We use a single trusted courier partner for all US orders.
- Estimated delivery times are provided as a guide only and may be impacted by factors beyond our control (e.g., weather events).
- Tracking details will be emailed to you after dispatch.
- By placing an order, you agree that Jet Tech is not responsible for delays once the shipment is in our courier partner's care.
Customer Support
Our team is here to help if you have questions about your order or shipping to the United States. Please contact us at info@jettechproducts.com, and we’ll be happy to assist.