contact us

  • FAQs & Product Advice

    From sizing to setup, everything you need to know is right here.

  • Returns & Refunds

    Didn’t stick the landing? Here's how to return your gear and what to expect.

  • Shipping & Delivery

    Waiting on your order? Here’s how we move fast, and what to expect.

Shipping

What countries do you ship to?

We ship worldwide! With orders going across the USA & Australia every day all the way to unique destinations such as Norway, Nova Scotia, South Africa and the list goes on.

How long will it take to receive my order?

International orders are done either with Australia Post or DHL. Australia order are carried via StarTrack or Australia post. Australian shipping usually takes 2-7 days. International shipping from 5-10 days. Please note our dispatch is usually within 24 hours, however we can't always control the efficiency & speed of courier companies, though 90% of the time they are on track.

Returns and Refunds

How do I return a product?

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).

get in touch, drop us an email.

Questions? Comments? Get in touch with us. Our customer service team will respond within 24 hours.

find Us

Phone: 07 5576 3368
Email: info@jettechproducts.com

Mon-Fri 8:00am – 4:00pm AEST
*Excludes Holidays

Address: 6/17 Rothcote Court, Burleigh Heads, 4220 QLD