Help & FAQs

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

We ship worldwide! With orders going across the USA & Australia every day all the way to unique destinations such as Norway, Nova Scotia, South Africa and the list goes on.

International orders are done either with Australia Post or DHL. Australia order are carried via StarTrack or Australia post. Australian shipping usually takes 2-7 days. International shipping from 5-10 days. Please note our dispatch is usually within 24 hours, however we can't always control the efficiency & speed of courier companies, though 90% of the time they are on track.

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

Refunds are processed within 7 days from when we receive the item(s).

No. The ingenuity of JET TECH Universal Board Racks is they’re designed to fit any make and model jet ski without modification – this also means they’re easily transferable between craft.

The board rack clamps are made of 5mm thick stainless steel and consist of three dowels, six bolts and two 20mm stainless steel shank guides, making it a supremely strong marine product.
Engineer tested; a single clamp can hold up to 80kgs.

Our jet ski board racks have been field tested in seaways of 3-metre surf swell with heavy water breaking over the ski, and at times, getting 1.5-metres of air– no problems occurred on all different make and model skis. Please note: we do not recommend going through these ocean conditions, and if done so, it is at your own risk. 

Yes Jet Tech board racks fit every make and model jet ski. They consist of a universal clamp to accomodate all jet ski models.

If they are attached correctly, your board rack system will not damage or scratch your jet ski. The contact points are vulcanised EPDM rubber.

In most cases you cannot fit a paddle board in the board racks, the lower slot is 4 inches wide and top slot is 3 inches wide.

The total weight of Jet Tech inflatable jet ski sled is 9kg once it is inflated, light and easy to use and handle. You barely notice them on the back of your jet ski. That's the beauty of our heavy duty inflatable jet ski rescue sleds.

If your Jet Tech Rescue Sled pops it will be the first we have seen in the 6 years of manufacturing jet ski sleds. The Jet Tech inflatable Rescue Sleds have a dual layer around the edges, foam on top covering 75% of the board and thick commercial PVC layering.

With a bit of arms power it is very simply to attach a jet ski rescue sled to your ski, and no modifications are required. With our Jet Ski cargo sled we use the original eyelets under the rear transom and the tow hook above.

Rescue sleds are are used for a variety of activities on the water these days. Some people now even refer to them as jet ski trailers. With our inflatable sleds we have tie down points so you can carry bits and bobs such as, foil boards, tents, dive gear, joy rides for kids and whatever else you may think off.

Yes our anchors are galvanised steel underneath the rubber coating.

Over time wear and tear on the protective vinyl coat will wear down and can have little splits from rocks and ect, though your anchor will always be protected and it takes years for all the vinyl to wear away.

Short answer, YES! Mike has put these anchors to the test over time at his local surf break south straddie where we see 3-4m swells and a lot of cross current.

This all comes down to size of vessel, depth of water, currents and wind speed but yes our anchors are based of the 1940s Danforth design how ever we put anchoring into 3 categories:

1. Day anchoring will not require as much chain and rope as for what you would rely on whilst away or asleep on a vessel.

2. Night anchoring you want to make sure you have a sufficient amount of chain which could be double your vessel and rope 5 times the depth you are, many reasons why, some are being current strengths can change during change of tide, winds can increase during the night, swell can also increase at place.

3. Storm anchoring which many of you may not do but if your doing this you probably already know what you are doing. Increase chain length but a shit tonne and same goes with your rope.

With your cheeky little chin strap on, your hat ain't going no where. Tested in high surf conditions doing surf rescue punching through 6ft water thats passing by your face this hat is going to stay on. You may catch the beak and lift back but you wont loose it.

Yes our hats float thanks to the special coating we use, the Jet Tech jet ski hat does not absorb water.

Yes we have measured all skis from 2000 onwards and have come up with the average mean of lengths, then also adding in tri glides on one side of each strap to allow for adjustments. All hardware is included in the kit for all makes and models.

To secure your seats down in a worse case scenario. If you roll or flip you ski form tow surfing or wave jumping you run the risk of creating air pressure at the rear of your ski which happens often and will un-click your seat. If your seats come off you can pretty much say good bye to your ski.